Holistiq Nexus designs and delivers Salesforce Field Service, Sales, and Service Cloud implementations that hold up once they’re connected to everything else — ERPs, external platforms, event pipelines, and the systems your business already runs on.
Holistiq Nexus is for organizations where Salesforce is no longer a standalone tool — it needs to move data, trigger actions, and stay in sync with everything else the business runs on.
Running dispatch, work orders, and technicians through Salesforce, and hitting the limits of out-of-the-box Field Service Lightning as the operation scales.
Salesforce needs to talk to an ERP, an asset platform, or an external partner API — reliably, in near real time, without duct-taped middleware.
Smaller implementation partners who need a senior architect for the integration-heavy piece of a client engagement, without hiring full-time.
Every engagement starts scoped and ends documented. No open-ended hours, no black-box configuration.
End-to-end design across Sales Cloud and Service Cloud — object models, automation strategy, sharing architecture, and the decisions that determine whether the org still makes sense in three years.
Dispatch console, scheduling optimization, work order lifecycles, mobile technician flows, and asset tracking — built around how your field teams actually operate, not the demo org.
Event-driven and API-based sync between Salesforce and the rest of your stack — ERPs, external management platforms, and partner systems — designed for reliability under real production load, not just the happy path.
A standing monthly retainer for teams that need a senior architect on call — reviewing designs before they’re built, unblocking integration decisions, and keeping delivery teams honest on technical debt.
The sequence doesn’t change. What changes is how much time each stage takes, depending on scope.
We map what exists today — objects, integrations, pain points — before proposing anything. No solution gets designed against assumptions.
A written design: data model, integration pattern, sequencing, and trade-offs — reviewed and signed off before any build begins.
Build and connect — Salesforce configuration, custom logic, and the integration layer to external systems, tested against real data volumes.
Handover documentation, monitoring, and — if you want it — an ongoing advisory retainer so the architecture stays sound as you grow.
Most of this comes down to one thing: you’re working directly with the person who designs the solution, not a name on a slide.
The architect you talk to in scoping is the one doing the design work. There’s no junior team swapped in after the sale.
Every engagement has a signed SOW — what’s included, what’s billed separately, and what “done” looks like.
Architecture decisions, data flows, and design rationale are written down — not living only in one person’s head.
Designs account for scale and failure modes up front, so integrations don’t quietly break six months in.
A short call is enough to know whether this is a fit — no obligation, no generic sales deck.